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Wireless Internet Access

 

What is wireless Internet access?
It is the ability to access the Internet with a portable computing device, such as a laptop, tablet, or smartphone, without having to plug into a wall outlet. Users are free to work with their own computers in areas of the library where Internet PCs are not available.

 

Who can use wireless access at the Northport-East Northport Public Library?
All library visitors with a compatible device may use the wireless Internet access, after agreeing to the Library's Computer Use Policy.

 

What do I need?
You need a device, such as laptop, tablet, or smartphone, with a wireless or wired network interface card (NIC) and DHCP enabled. Headphones are needed if you plan to use audio files or other multimedia applications. Consult your device’s manual for specifications.

 

What do these terms mean?
“DHCP”(Dynamic Host Configuration Protocol) is a protocol for dynamically assigning IP addresses to devices on a network. “Wi-Fi” (Wireless Fidelity) represents a type of wireless network access provided by the IEEE 802.11 (Institute of Electrical Engineers) networking standards. For additional information, please click here.

 

Does the library provide laptops or NIC cards?
No, patrons must supply their own.

 

Where can I get a Wi-Fi card?
Most laptops and tablets come with Wi-Fi as a standard feature. Older laptops can be fitted with an 802.11b, 802.11g or 802.11n wireless network interface (NIC) card. Consult your device's manual for specifications.

 

Where can I get help setting up my device for wireless access?
The library has books about various devices, including PC hardware and software, tablets, and smartphones. If you are not familiar with computers or networking, we recommend bringing someone to the library that can help you configure your device. Reference and Circulation staff are not trained or equipped to configure devices for users.

 

How can I tell whether the wireless network is working?
After connecting your device to the wireless network, open a web browser, such as Internet Explorer, Chrome, or Safari. You should be presented with a page asking you to agree to the Library’s Computer Use Policy. After clicking “I Agree”, you should be able to browse the web. This indicates the wireless network is working properly.

 

How long does my wireless connection last?
There are no time limits on wireless connections. If the device is disconnected from the network, you may need to agree to the Library's Computer Use Policy again. The Library reserves the right to disconnect any device to manage the wireless network and to provide equal opportunity for wireless access to all users.

 

Why does my computer work in the library, but no longer at home or at work?
If you changed settings on your device to make it work in the library, remember to change it back when you are at home or at work.

 

Can I use peer-to-peer file-sharing programs?
Some programs will not work the library's wireless network. For network security reasons, certain types of wireless communication must be blocked. Examples that are likely to be affected include, but are not limited to, peer-to-peer file-sharing programs and VPN software. The library does not guarantee or support wireless access with any specific software.

 

Is the information on my device safe from hackers while I am connected?
Utilizing virus protection, a personal firewall, and other measures to protect the information on your device is highly recommended, and is the sole responsibility of the device's owner. The Library is not responsible for any loss of information or damage to your device that might result from using the wireless network or other facilities in the Library.

 

Is my connection to the Internet secure and/or encrypted?
No. All information received by or sent from your device may be intercepted by anyone with the appropriate equipment.  We recommend that users do not use this service to send any sensitive information, such as social security or credit card numbers.

 

How do I print from my wireless device?
Printers are not available via the wireless connection; if you need to print, save to a USB flash drive or email the document to yourself, then use one of our public workstations to print.

 

 

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